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Keep Your Own Numbers. Theirs Arrive Late and Conveniently.
The numbers your employer uses to pay you are often wrong, and they only get corrected for physicians who kept their own record.
The report is the only record in the room
I spent 20 years on the hiring side of physician compensation, and the same conversation happened more times than I can count. A physician sits down for a compensation review, and somebody slides a report across the table showing their production for the year.
The physician reads it. The number is lower than expected. Something feels wrong about it, usually a stretch spent covering for a colleague, or a block of cases that should be in there, or a period the totals do not seem to reflect. None of that can be demonstrated in the room, so the physician says some version of "that doesn't sound right," and the conversation moves on.
Errors in a production report do not distribute randomly. They are found by whoever is looking, and by default nobody is looking on the physician's behalf.
Why it matters: Nothing in a production report can be corrected from memory, and the records that would correct it have to exist before the meeting.
Physician Advocate · Handoff video series
Attribution goes wrong without anyone intending it
Attribution in medicine is complicated, and there are a dozen honest ways for work to be credited to a site, a supervising physician or nobody at all.
Cases get coded under a supervising physician. Coverage goes formally uncredited. A stretch of locum backfill muddies the record. Volume is attributed to a site rather than to a person.
The reports are built by people solving a different problem from yours, which explains why the mistakes tend to run in one direction without anyone intending that outcome. The ownership structure behind a practice decides a good deal of this, and who actually handles the money is worth understanding separately.
A second record, kept by you
The defense against a report you cannot check is a record of your own, kept as the year happens rather than reconstructed afterward. That means one file, updated once a month, in whatever unit your compensation uses.
Decimals do not matter. The record needs to be accurate enough that a discrepancy would be visible, and nothing more.
If you cannot name the unit your pay depends on, start there. The conversion factor decides most of a physician's income, and most physicians cannot state theirs.
6 things that never appear in any report
Some contributions are the first to be forgotten and the hardest to reconstruct. Write them down when they happen, with dates.
- Call you took that was not yours. Swaps and favors vanish from the record almost immediately, including from your own memory.
- Weeks you covered a vacancy. The gap gets filled, the schedule moves on, and no record anywhere shows who filled it.
- The site you drove to. This matters most when the coverage was informal or described as temporary at the time.
- Committee work. The hours are real, the production credit is zero, and it is the first thing to disappear when someone recompiles the history.
- Students and residents. Teaching load is a contribution that shows up in nobody's report and in everybody's expectations.
- The service line you built, or the year you were the only person doing that work. It is the hardest contribution to prove and the easiest for an organization to forget.
Most discrepancies turn out to be a rule nobody explained
Your employer's production report will arrive once a year, usually at the compensation review. Set your own record beside it and compare the two. Physicians hesitate here because checking feels like an accusation, and it is the same diligence you would apply to any other measurement that determines your income.
When the two numbers diverge, raise it early and factually with whoever produced the report, and expect the answer to be boring. Usually it is a coding pattern or an attribution rule that nobody thought to explain. Once you understand it, you can often get it corrected going forward, which is worth considerably more than winning an argument about a closed year.
What a three-year record is worth
Physicians who track their own work have, after three years, a documented account of what they contributed. It gets used in four different conversations.
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In a comp review it turns "I've been working really hard" into a sentence with numbers in it.
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In a partnership conversation it is the evidence of what you added.
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With a new employer, describing your production in specifics puts you in a different category of candidate, and it lets you check an offer against what the market actually pays.
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It also protects you when the person who knew what you did leaves. Institutional memory of a physician's contribution lives in one or two people's heads, and those people move on.
The physician who felt silly about his spreadsheet
I worked with a physician who tracked his cases on a spreadsheet he updated on Fridays, and who felt slightly silly about it for years.
In his fourth year, the group was acquired, comp was restructured, and everyone's history was recompiled by a system that did not know any of them. His numbers came back roughly 15 percent below what he knew he had done, because of an attribution rule applied to a coverage arrangement he had been part of for two years.
He was the only physician in the group who could demonstrate the gap, with dates. It got corrected.
Nobody else's numbers were corrected. The group was not hostile about it. Nobody else could show anything, and nobody can act on "that seems low."
The bottom line
You would never accept a lab value that contradicted your exam without checking it. Your production report is a measurement too. It was produced by an instrument you did not calibrate, in service of a question that is not yours, by people who were solving something else entirely.
You already know what to do with a measurement like that. You check it against your own findings, and when the two disagree you go looking for the reason rather than deferring to the printout.
Keep your own record. It takes 10 minutes a month, and it is the only account of the year that you control.
Questions physicians ask about tracking their own production
What exactly should I be tracking every month?
Whatever unit your compensation is actually calculated in, plus the things no report captures. That means your volume in the governing unit, and alongside it the call you took that was not yours, the coverage you absorbed, the sites you worked, the committees, the teaching. Dates matter more than precision here, because a close-enough number with a date attached is a usable record and an exact number with no date is not.
Isn't my employer's report the official number anyway?
It is the official number, which is precisely why you want a second one. Attribution rules, coding patterns and site-level assignment all produce honest discrepancies, and nobody audits them on your behalf. Your record does not override theirs. It gives you something specific to ask about, and specific questions get answered while vague ones get absorbed.
What do I do when my numbers don't match theirs?
Ask early, factually, and without an accusation attached. Bring the specific period and the specific discrepancy rather than a general sense that something is off, and ask how the attribution works rather than asserting that it is wrong. Most of the time the explanation is a rule nobody thought to tell you, and the real win is getting it corrected going forward rather than relitigating a closed year.
Does this matter if I'm salaried?
Yes, though the emphasis shifts. Your production may not drive this year's pay, but it drives the comp conversation, the partnership conversation and the case you make to the next employer. Salaried arrangements also have a way of becoming productivity arrangements at renewal or after an acquisition, and the record you want then is one you started keeping before the day it mattered.
How do I keep this from becoming another administrative burden?
Keep it small enough that you will actually do it. One file, one fixed time, a few lines per month, no formatting and no system. The physicians who sustain this are the ones who treat it as a note rather than a project, and a rough record kept for three years beats a rigorous one abandoned in month four.
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